Reference

Terms and Conditions That Keep Your Account Clear

These terms set out what you can expect from us and what we ask of you when you use sakura63. They apply to every part of your account — deposits through DANA, OVO, or GoPay, game access, withdrawals, and support — and are available…

Account holder rulesDANA, OVO, GoPay deposit termsWithdrawal conditionsAccess by eligible regionSupport contact rights

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HOW WE HANDLE POLICY

How sakura63 Manages Your Account Under These Terms

We apply these terms consistently across every account. Data you submit during registration — including your wallet details for DANA, OVO, or GoPay — is held only for the purposes of account operation and withdrawal verification. We do not share it with third parties outside of the payment processing required to complete your transactions. Account security is your responsibility once credentials are issued, but we provide OTP verification at login to reduce unauthorised access. If you spot activity you did not authorise, contact support immediately through live chat so we can suspend the account while we investigate.

Data Retention

We keep your account data only as long as your account is active or as required by applicable regulation. You can request a summary of what we hold via support.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your deposit method. No advertising cookies are placed without your acknowledgement.

Account Security

OTP verification is required at each login. If you lose access to your registered number, use the account recovery flow in settings to restore it with wallet verification.

Change Requests

To update your registered wallet — for example, switching from OVO to GoPay for withdrawals — submit a change request through account settings. Verification is required before any change takes effect.

What These Terms Actually Cover

sakura63 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account and making a deposit, you agree to the conditions on this page. We keep the language direct so there is no grey area. Your account is personal — it cannot be shared, transferred, or used by anyone other than you. Each deposit

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via DANA, OVO, or GoPay is processed under the payment terms shown at the time of the transaction; we do not alter those terms retroactively. Withdrawals follow a verification step where we confirm that the wallet you withdraw to matches the wallet registered on your account.
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If your OVO account and your registered withdrawal wallet do not match, we will hold the request until you update your details through account settings. Access to our lobby depends on your local jurisdiction and whether the service is permitted under the laws that apply to
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you. We update these terms when our services or local requirements change. We will notify you of material changes via your registered contact details before they take effect. Continuing to use the platform after that notice counts as acceptance. Questions about specific clauses can be directed
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to our support team, who can walk you through any section.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause is unclear or you believe your account is being handled differently from what these terms describe, contact us directly. We have three contact paths available for account and terms-related questions. Players in Jakarta can reach support through any of the channels below — responses cover account status, deposit records, and wallet verification queries.

Team online

Live Chat

Open the chat widget from your account dashboard. Share your account ID and the clause you want to clarify. An agent will respond with the specific policy detail.

Email Support

Send your query with your registered wallet name — DANA, OVO, or GoPay — to our support address. We respond in the order queries are received.

Help Centre

Our help centre holds a searchable copy of these terms. Use it to locate specific clauses on deposits, withdrawals, or account suspension before contacting support.

Common Questions About Our Terms

These are the questions we hear most often about our terms and conditions. Each answer reflects our current policy as written above. If your situation is not covered here, live chat is the fastest way to get a specific answer.

Yes. Every deposit method we support — DANA, OVO, and GoPay — falls under these terms. The specific transaction record for each deposit is available in your account history.

No. Your deposit wallet must be registered in your own name and match the details on your account. We verify this during the withdrawal step, and mismatches will delay processing.

We notify you before material changes take effect. If you do not accept the updated terms, you should stop using the platform and contact support to close your account formally.

Send a data request via the email support channel with your registered account ID. We will compile the relevant information and respond within the timeframe applicable under local regulation.

Access depends on whether the service is permitted under the laws that apply in your region. We make the lobby available only where local law and eligible region conditions are met.

If we detect a breach of these terms — such as a wallet mismatch or shared account use — we may suspend access while we review the account. Support will contact you with the reason and next steps.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Keep Your Account Clear

How sakura63 Manages Your Account Under These Terms

How to Reach Us About These Terms

Live Chat

Email Support

Help Centre

Common Questions About Our Terms

01 Do these terms apply to all deposit methods, including DANA and GoPay?

02 Can I use someone else's DANA or OVO wallet to fund my account?

03 What happens if I disagree with a terms update?

04 How do I request a copy of the data sakura63 holds on my account?

05 Is my account access affected by where I am in Indonesia?

06 What does account suspension mean under these terms?

Terms & Conditions

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